AI Operations Agent
Maintenance Coordinator
Small fixes caught early. Emergencies handled fast.
A dripping faucet ignored becomes a ceiling repair. Without a clear triage process, owners overpay for after-hours calls on minor issues and miss the slow leaks that do real damage.
What it handles
Urgency triage
Every request is sorted into emergency (no heat, active leak, gas smell, lockout), urgent (within 24–48 hours), or routine, using clear rules you approve.
Troubleshooting first
Tenants are walked through simple checks — breaker resets, GFCI outlets, thermostat batteries — so a vendor is only sent when needed.
Preventive maintenance
HVAC filter changes, gutter cleaning, smoke and CO detector tests, water heater flushes, and seasonal inspections are scheduled across your portfolio.
Unit history
Each repair is logged with photos, cost, vendor, and warranty details so repeat problems and aging equipment are easy to spot.
How it works
- 01A request arrives from a tenant or an inspection.
- 02The agent confirms the details, gathers photos, and sets the urgency level.
- 03Simple issues are resolved through guided troubleshooting.
- 04Real work orders are sent to the Vendor Coordination agent with full scope.
- 05The tenant is updated at every step, and the job is closed out with photos.
What you get
- Fewer unnecessary after-hours vendor calls
- Problems caught before they become capital repairs
- A full maintenance history for every unit
- Tenants who know exactly when help is coming
Where people step in
Any repair above your approval limit, any safety hazard, and any insurance-related damage is sent to you for a decision before work begins.
Get Started